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Author Topic: Register your copy and get download access.  (Read 75742 times)

unikronsoftware

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Register your copy and get download access.
« on: January 26, 2012, 07:58:04 PM »
Register your copy of 2D Toolkit to get download access, and access to the private support forum.

Please follow these steps:
1. Click on Profile
2. Select Modify Profile > Group Membership
3. Request membership of the 2D Toolkit group, and in the next page, enter your asset store invoice number in the "Please give a reason for joining this group:" text box.

Where to find the invoice number

If you have purchased recently, you will have received the invoice as a PDF attachment. It should look something like the attachment below - the location of the invoice number is highlighted in red.
NOTE: The invoice number is NOT the same as the filename of the PDF - you will need to open up the PDF and get the invoice number as shown in the attachment.

If you purchased prior to the time Unity started sending out PDF invoices, the invoice number will be in an email sent by Unity. The format should be something like this:

Code: [Select]
----------------------------------------------------------------
      Order Invoice
----------------------------------------------------------------
      Date: 2011/10/1
      Invoice no: [b]XXXXXXXXX[/b]
      VAT registration (CVR nr.): 30719913
      Unity Technologies A/S
      Livjaegergade 17, Baghuset, 1. sal
      DK-2100 Copenhagen
      Denmark
« Last Edit: July 17, 2013, 11:46:42 AM by unikronsoftware »

anacierdem

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Re: Register your copy and get download access.
« Reply #1 on: March 17, 2013, 08:13:09 PM »
"Registered Members
Every member of the forum is a member of this group."

And I cannot get access.

unikronsoftware

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Re: Register your copy and get download access.
« Reply #2 on: March 17, 2013, 08:51:17 PM »
If you have any issues with the above instructions, email the invoice to support at unikronsoftware.com and I'll sort it out for you. Please also mention your forum username.

NMD

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Re: Register your copy and get download access.
« Reply #3 on: April 19, 2013, 01:26:52 AM »
Hi, Is there an estimate on how long it typically takes to get activated on the private forum? I submitted the request earlier today.

I've been using 2dtk for a while now and I need some guidelines on parallax scrolling but I can't access the forum topic :-(

Thanks!

unikronsoftware

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Re: Register your copy and get download access.
« Reply #4 on: April 19, 2013, 10:31:45 AM »
@NMD - these are approved by hand, so it could take a while. I've approved yours now.

Ocid

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Re: Register your copy and get download access.
« Reply #5 on: April 26, 2013, 05:40:54 PM »
Hey Unikron.

What do we do if we bought it ages ago and don't have an invoice number. Deleted the e-mail.

Thanks

unikronsoftware

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Re: Register your copy and get download access.
« Reply #6 on: April 26, 2013, 05:55:04 PM »
You should email asset store support. They will be able to resend that invoice email.

Ocid

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Re: Register your copy and get download access.
« Reply #7 on: April 26, 2013, 11:21:23 PM »
Ok thanks.

Square

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Updates not available from Asset Store
« Reply #8 on: April 29, 2013, 07:12:22 PM »
Can we please have future updates available from Unity Asset Store?

I'd like to be able to access the v1.92 update, which is forum access only. The Unity Asset Store has only v1.90

I haven't got my invoice and I have no idea why. Perhaps the invoice email came into my junk folder, not the sort of thing I would delete... many of us seem to have the same problem and I'm not sure why...

However I will e-mail Unity Asset Store support for my re-invoice.

unikronsoftware

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Re: Register your copy and get download access.
« Reply #9 on: April 29, 2013, 10:17:54 PM »
The version on the Asset Store is 1.92 + patch 1.
We usually submit to the asset store within the same day of posting on the forum so you should be able to update from there.

Maybe you're still stuck on and old version on the asset store (i.e. the one you initially downloaded). You might need to explicitly download the latest updateon the asset store page?

Asset Store support are pretty good with the invoice. They usually get it sent out pretty quickly.

mjudge100

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Re: Register your copy and get download access.
« Reply #10 on: May 31, 2013, 10:46:52 PM »
I asked for access before I purchased the item from the asset store... <facepalm>  Please inform me how I can re-apply to register and submit the proper code.  Thanks


unikronsoftware

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Re: Register your copy and get download access.
« Reply #11 on: May 31, 2013, 10:53:40 PM »
Just reapply the same way after you've bought it on the asset store :)

ruffenman

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Re: Register your copy and get download access.
« Reply #12 on: June 01, 2013, 11:56:19 PM »
Requesting access to the new awesomeness! :D

Dylan

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Re: Register your copy and get download access.
« Reply #13 on: July 10, 2013, 12:48:48 AM »
I also seem to be running into the not registered + not given a joining opportunity. I'm hoping to get 2.1 downloaded soon.

Download page linked from the toolkit update window:
"An Error Has Occurred!: It seems that you are not allowed to download or view attachments on this board."

Group joining page:
"Registered Members: Every member of the forum is a member of this group."

unikronsoftware

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Re: Register your copy and get download access.
« Reply #14 on: July 10, 2013, 11:20:57 AM »
@Dylan - Are you missing the bit right underneath that? Under the "Available Groups" heading - there is a Registered Users group you can apply for.